AdEPT Health

Proven solutions for patient-centric care

An established name in healthcare technology provision

AdEPT provide data, voice and cyber security services to healthcare organisations across the UK, from central government departments and NHS Trusts, to GP surgeries.

 

Did You Know?

AdEPT is providing high speed connectivity to over 600 hospitals, hospices and GP surgeries as part of the HSCN project, and is providing services to 70% of London’s private hospitals including The Portland where Prince Harry’s Son Archie was born!

 

When providing solutions for healthcare organisations, there can be no margin for error. Be it a GP’s office or a hospital trust, people are dependent on resilient services that are up to the task for their well-being.

 

To discuss your organisation’s requirement with a dedicated member of our team, and find out what advice we can provide and problems we can fix across our range of expertise, please get in touch using the form at the end of the page, or keep scrolling to find out more about what AdEPT Health can do.

Surgery Connect

Introducing a next generation of communications for the NHS, Surgery Connect, an NHS England and CCG approved hosted communication platform fit for an ever changing environment post-pandemic. .

 

Surgery Connect will improve call handing, patient satisfaction and efficiency, whilst allowing your employees to get more done in their working day.

 

Some key benefits include: 

 

  • Fully integrated with Patient Managements Systems (SystmOne, EMIS)
  • Easy to manage, easy to control
  • Fully managed call queuing
  • Call recording
  • Video calling for remote consultations
  • Queue call back feature, allowing patients to save time on hold
  • Improve Patient Satisfaction and Experience (Improve CQC Standards)

 

Click the button below to find out more interesting features of the Surgery Connect platform, and to get in touch with one of our experts to see how you could benefit.

HSCN Stage 2 Compliant

AdEPT have a proven track record in the health sector. We provide a range of communication, connectivity and safeguarding services to both private and public sector organisations in healthcare of any size. It’s the reason why over 20 NHS Trusts nationwide, Great Ormond Street, HCA and over 200 doctor’s surgeries use our services, handling over 1 million patients.

 

We are proud to be Health and Social Care Network (HSCN) compliant, one of the first companies to be awarded Stage 2 compliance after our close partnership working with NHS Digital.

 

To discuss your healthcare organisations requirements in more detail and to discuss the range of AdEPT Health services available, please get in touch with one of our dedicated experts, by filling in the form above.

8×8

8×8’s cloud communications platform includes voice, video, chat, SMS and contact center with mobility capabilities to enable anytime, anywhere communications and collaboration that is supported by the industry’s only platform-level, financially backed SLA. And now Teams integration.

 

“AdEPT are one of the UKs leading IT Telecoms and Connectivity Service Providers with a large customer based built on a high level of support and a trusted adviser status. AdEPT quickly completed the 8×8 technical accreditations to enable them own the end to end sales, deployment and support, which has resulted in a flow of new UCaaS and CCaaS customers in numerous verticals including health for our partnership.”

 

David Green, Senior Partner Manager, 8×8

Case Study – Benenden Healthcare

“What you want in a partnership is give and take – and you look for familiarity and continuity, too. That’s what we get with AdEPT – the same engineers for the same work.”


 
So says Benenden Hospital’s Head of IT, John Giles, in this new case study about how we’ve been helping the organisation since 2014, and through the challenges of the pandemic.


 
The focus of the work – and the case study – is the hospital’s phone system, but as John describes, it’s about much more than technology.



It’s about helping employees with their critical work, so they can help patients feel confident and reassured in their experience of the hospital. We at AdEPT are proud to play our part in this important mission…

How can we help?

AdEPT empower organisations by uniting their technology, networking and data, providing seamless communication and the confidence to innovate. All underpinned by the latest security. And all with minimal fuss. We are perfectly placed to deliver a service you can trust. You can read more about some of our recent work in this area, by reading our case studies.