24th January 2022

Welcome to the best of both worlds: something new for you, from AdEPT

Although buying telephony products and services for your business is often a lot more complex than doing your supermarket shop, there are some similarities.

Namely, there are times when you want to make a quick purchase – like getting something for dinner on the way home from work – and there are times when you want to pick someone’s brains for advice – like how to spruce up a Sunday lunch with something a little different.

Likewise, if you look after the telephony and networking in your organisation – whether you lead an IT team or run your own business – there are moments where you just want to order some equipment and get straight onto your next task, and there are occasions where you’ll need a little more guidance.

And that’s where our new website, AdEPTDirect, can be of great help.

When you want a straightforward way to place an order, it’s a one-stop shop where you can buy everything from handsets to headsets, cabling to cabinets.

But this is no ordinary e-commerce site.

Not only will you get great offers and deals (more on those below), you’ll get support and expertise from the AdEPTDirect specialists – real people who have decades of experience and love what they do.

They are especially experienced in working with SMEs – organisations that don’t always have large in-house IT departments – so if this sounds familiar, then AdEPT Direct is the perfect choice for you.

As well as this personal support, there’s more. You’ll also get the same benefits that have kept our customers returning to the wider AdEPT Technology Group year after year. Some of these are: 

  • We help more than 12,000 organisations across the UK with award-winning, uncomplicated technical solutions. We pride ourselves on demystifying the complicated world of IT and telecoms.
  • Our mission is ‘Uniting technology, inspiring people’. We believe technology should serve people, not the other way round.
  • Our customers range from small businesses to large public sector organisations, such as providing internet connectivity for the entire Kent NHS.
  • Across all of this work, the common theme is problem solving. That always starts with listening and learning from you to understand what you are trying to achieve. It’s only then that we will help find and set up the right solution – rather than forcing a product or service that isn’t really right for the job.
  • We’re an accredited partner with a wide range of respected suppliers, such as:
  • Avaya – we’re a Diamond Partner (the top level), having had to pass a tough vetting process to get this award. Through it, we supporting businesses of all sizes with Avaya products – ranging from 10 to 10,000 users, including Coca Cola.
  • Cisco – we support and maintain one of the largest single educational Cisco networks in Europe, connecting some 3,000 London schools.
  • Microsoft – we’re a Gold Partner (again, the top level). So we can help you with a wide range of Microsoft products and services and you can be sure you’re getting the best advice.

You can find out more about the wider AdEPT group here. But here’s a little more about the new AdEPTDirect website…

A website designed for you, with exclusive special offers

The new site is designed to make ordering telephony products and services as quick and easy as possible. And when you create an online account there, the ‘Your Account’ section will record your order history, making it easier to see your documents, re-order and update your details.

For the launch, we’re also offering some special rewards to thank you for ordering:

  • 5% discount on your first order when you create an online account
  • Exclusive deals and discount vouchers
  • Volume discounts to reward you for your loyalty.

The people behind AdEPTDirect

Before you head over to the new website, here’s a quick introduction to AdEPTDirect’s people. The whole team is on hand to help, but would be too many to list here, so here are some names and email addresses to add to your address book:

Tracy has worked in IT and telecoms for more than 40 years, initally as an engineer, before moving into product marketing and then into senior sales and marketing director positions. He leads a highly-motivated and skilled sales team who are ready to help you with any queries you may have about the AdEPTDirect website and the products and services it offers. Outside of work, Tracy is a massive sports fan – particularly rugby and cricket – and also helps with his daughter’s eventing team as a HGV driver, groom, financier and marketing manager, finding event riding to be one of the most exhilerating sports.

Matt is the founder of Comms Group, which is part of AdEPT Technology Group. He has worked in IT for almost three decades, is an eternal optimist and loves rugby, being actively involved in local rugby charities.

As his title implies, Ed is an expert on all things telecoms and technology. He is a true problem solver and can’t rest until he has found the right solution, however big and complex the challenge. In his spare time, Ed loves walking and going to the gym, and also sings in a chamber choir.

Any questions?

If you have any questions, then please do not hesitate to get in touch with Tracy, Matt or Ed as above. You can also contact the wider AdEPT Technology Group by phone on 0333 400 2490, or by email enquiries@adept.co.uk.

Written by Ben Rogers

Group Marketing Manager at AdEPT